**orders over $150 - North America = Free Shipping / Rest of the world = Flat rate $35 **

Return Policy


All sales are final, with the exception of exchanges.

Exchanges will be honoured up to 21 days from when the product was received. A store credit will be issued (not including shipping costs). If 21 days have gone by since your purchase was delivered, unfortunately we cannot offer you a store credit or exchange.

Our Process

To be eligible for a return, your item must be unused and in the same condition that you received it. Several types of goods are exempt from being returned such as bodysuits and booty shorts, with an addition of non-refundable gift cards. 

To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.
Once approved, then your refund will be processed, and a store credit gift card will be created and emailed to you.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange for a different size, send us an email at info@lordsofgastown.com and send your item to: 9030 Oak St Vancouver British Columbia CA V6P4B9.

Shipping
To return your product, you should mail your product to: 9030 Oak St Vancouver British Columbia CA V6P4B9

Shipping costs are non-refundable. Customers are responsible for all shipping costs associated with returns.  This includes the postage to get a new package sent to you, with duty or taxes associated with the shipment.

 

Please make sure that you have carefully reviewed your order prior to finalizing your purchase.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.