Who do I contact with questions?
Please email email@example.com with any questions.
For wholesale inquires, please email: firstname.lastname@example.org
How long will it take for my order to arrive?
- Standard orders ship 2-10 business days after your order has been received.
- Lords Originals items ship in 5-20 business days.
Delivery time will depend on what shipping service you select at check out. Selecting a higher shipping method does not speed up processing time but accelerates that of the shipping time frame.
Please Note: All international orders are subject to clearance by customs which may cause a delay in the delivery of your package. All duties and taxes are the responsibility of the purchaser.
- Orders for pick up will be contacted when their items are ready.
- All order are processed in Canadian dollars.
- Pre-order items will delay the shipping of an entire order.
Can I get a refund or make an exchange?
- All sales are final. Exchanges will be honoured up to 21 days from when the product was received (EXCLUDING SIMPSON HELMETS).
- Upon return, the goods will be inspected and a store credit will be issued (not including shipping costs). Must be unworn and unwashed.
Customers are responsible for all shipping costs associated with returning goods. This includes the postage to get a new package sent to you and all duty or taxes associated with the shipment.
Please make sure that you have carefully reviewed your order prior to finalizing your purchase.
Thank you for your support. Ride Safe!